Devices

Devices allow you to manage RingRx connected telephones and other endpoints.

Device Parameters

Name

This is just a description of the device.

Device Type

What type of device is this we are configuring. IF this is not correct it will likely not work.

Signaling

How the device should communicate with RingRx

In most cases this will be TLS

Mac Address

This is the unique MAC address of the phone.

User

This user account will be bound as the phones primary account.

The primary account will:

  • Control the MWI status for the phone

  • Voicemail keys will access this accounts mailbox

  • Will be the source account for all other feature keys.

Display Name

This is display text that will appear on the phone for the phones primary line

Device Bindings

Bindings are filled by their type from top to bottom.

You can drag and drop bindings to re-order them on the phone.

For example if you add 3 left line keys and 1 line key you will get:

  • Line key 1, 2 and 3 on the left populated

  • Line key 1 on the right populated

Binding Types

Not all phones will support all types.

Line Key

This indicates a key on the right side of the display

Left Line Key

Indicated a key on the left side of the display

Feature Key

Keys below or not near the display

Empty

This will make a key slot empty. Useful if you wish to remove config or leave aesthetic gaps between groups of keys

Empty keys take no arguments

Line Appearance

This binds another line to the phone. You can make and receive calls from this just like the primary.

Line appearances take the following arguments:

Binding Display

Any alternate text you want on this key. If none, the name from the binding user is used

Binding User

The user account to be bound.

Busy Lamp Field

A BLF key is bound to a different user.

When that user:

Not on a call

The key is dark. Pressing it will speed dial that user

On a call

The key will be solid. Pressing it will speed dial that user

Has An inbound call is ringing

key will be blinking. Pressing it will execute a directed call pickup against their extension. This is described here

BLF Keys take the following arguments:

Binding Display

Any alternate text you want on this key. If none, the name from the binding user is used

Binding User

The user account to be monitored

Speed Dial

This makes a single key press perform a dial sequence

Speed dial keys take the following arguments

Binding Display

Any alternate text you want on this key. If none, the name from the binding user is used

Binding Argument

Anything you want dialed. If a user is also selected, the argument is pre-pended to the user

Binding user

If you want to map a user directly to a speed dial.

For example

A prefix of *99 with a user of jsmith will dial *99jsmith executing the Intercom feature against the user jsmith

Park Orbit

This binds a park orbit to a key. Call parking is described here

When the park orbit:

Has no calls

The key is dark. Pressing it will transfer the active call to that orbit

Has a call

The key will be lit. Pressing it will retrieve the call from the orbit

Park orbit keys take the following arguments

Binding Display

Any alternate text you want on this key. If none, the name from the binding user is used

Binding ParkingLot

Which park orbit we should monitor.

Mailbox

This will bind a 3rd party mailbox to your phone key.

When the mailbox:

Has no messages

The key is dark.

Has messages

The key will be lit.

Pressing this key will check this mailbox (PIN still required)

Mailbox keys take the following arguments

Binding Mailbox

Which mailbox we should monitor

Page Group

This will create a Push-To-Talk group on that key.

Push-To-Talk groups will broadcast from all other devices on the same LAN sharing the same group.

  • Push to talk uses Multicast so announcements will not leave the local network and will not appear as CDR’s, and will not leave the network

  • You can silence a group by tapping the key (this will un-join the phone)

  • To speak press and hold the key

Binding Display

Any label display text (will default to pge group and the id)

Binding Argument

Which page group (1-10), if not specified its page group 1

Note

Use Push-To-Talk to create ad-hoc PA systems using speaker phones around the facility