Devices
Devices allow you to manage RingRx connected telephones and other endpoints.
Supported Devices
Polycom VVX Obi Edition
- VVX 150:
- VVX 250:
- VVX 250:
- VVX 450:
- VVX D230:
ObiHai 1000/2000 series
- Obi1000 series:
- Obi2182:
Polycom Soundstation
Poly Trio Conference phones
- Poly Trio series:
Yealink W52/W56
- W56P:
- W52P:
Device Parameters
Name
This is just a description of the device.
Device Type
What type of device is this we are configuring. IF this is not correct it will likely not work.
Signaling
How the device should communicate with RingRx
In most cases this will be TLS
Mac Address
This is the unique MAC address of the phone.
User
This user account will be bound as the phones primary account.
The primary account will:
Control the MWI status for the phone
Voicemail keys will access this accounts mailbox
Will be the source account for all other feature keys.
Display Name
This is display text that will appear on the phone for the phones primary line
Device Bindings
Bindings are filled by their type from top to bottom.
You can drag and drop bindings to re-order them on the phone.
For example if you add 3 left line keys and 1 line key you will get:
Line key 1, 2 and 3 on the left populated
Line key 1 on the right populated
Binding Types
Not all phones will support all types.
- Line Key:
This indicates a key on the right side of the display
- Left Line Key:
Indicated a key on the left side of the display
- Feature Key:
Keys below or not near the display
Binding Behaviors
Empty
This will make a key slot empty. Useful if you wish to remove config or leave aesthetic gaps between groups of keys
Empty keys take no arguments
Line Appearance
This binds another line to the phone. You can make and receive calls from this just like the primary.
Line appearances take the following arguments:
- Binding Display:
Any alternate text you want on this key. If none, the name from the binding user is used
- Binding User:
The user account to be bound.
Busy Lamp Field
A BLF key is bound to a different user.
When that user:
- Not on a call:
The key is dark. Pressing it will speed dial that user
- On a call:
The key will be solid. Pressing it will speed dial that user
- Has An inbound call is ringing:
key will be blinking. Pressing it will execute a directed call pickup against their extension. This is described here
BLF Keys take the following arguments:
- Binding Display:
Any alternate text you want on this key. If none, the name from the binding user is used
- Binding User:
The user account to be monitored
Speed Dial
This makes a single key press perform a dial sequence
Speed dial keys take the following arguments
- Binding Display:
Any alternate text you want on this key. If none, the name from the binding user is used
- Binding Argument:
Anything you want dialed. If a user is also selected, the argument is pre-pended to the user
- Binding user:
If you want to map a user directly to a speed dial.
For example
A prefix of *99 with a user of jsmith will dial *99jsmith executing the Intercom feature against the user jsmith
Park Orbit
This binds a park orbit to a key. Call parking is described here
When the park orbit:
- Has no calls:
The key is dark. Pressing it will transfer the active call to that orbit
- Has a call:
The key will be lit. Pressing it will retrieve the call from the orbit
Park orbit keys take the following arguments
- Binding Display:
Any alternate text you want on this key. If none, the name from the binding user is used
- Binding ParkingLot:
Which park orbit we should monitor.
Mailbox
This will bind a 3rd party mailbox to your phone key.
When the mailbox:
- Has no messages:
The key is dark.
- Has messages:
The key will be lit.
Pressing this key will check this mailbox (PIN still required)
Mailbox keys take the following arguments
- Binding Mailbox:
Which mailbox we should monitor
Page Group
This will create a Push-To-Talk group on that key.
Push-To-Talk groups will broadcast from all other devices on the same LAN sharing the same group.
Push to talk uses Multicast so announcements will not leave the local network and will not appear as CDR’s, and will not leave the network
You can silence a group by tapping the key (this will un-join the phone)
To speak press and hold the key
- Binding Display:
Any label display text (will default to pge group and the id)
- Binding Argument:
Which page group (1-10), if not specified its page group 1
Note
Use Push-To-Talk to create ad-hoc PA systems using speaker phones around the facility