Faxes¶
Faxes are fax services controlling how inbound/outbound fax communications are handled
Fax parameters¶
Default CallerID
¶
What number will be shown for outbound faxes
Default Format
¶
What format faxes should be stored and delivered in.
PDF: | Faxes will be stored in Adobe PDF compatible format |
---|---|
TIF: | Faxes will be stored in their native TIF format. |
Note
Outbound faxes in the outbox and sent folders will always be stored in fax-compatible TIF format
Destination Type
¶
Where we will deliver inbound faxes to this service
Mailbox: | Faxes will be deposited in the mailbox |
---|---|
Email: | Faxes will be delivered to the specified email address on the fax service |
Fax Machine: | Faxes will be stored in the mailbox and relayed to the fax user account created to match this service. |
Destination Email
¶
What email faxes should be sent to. This will include the fax as an attachment and may not be HIPAA compliant
- Multiple emails can be separated by commas
Note
This is only used if delivery type is email
Destination Mailbox
¶
What mailbox will be used for storage and processing
Self: | If set to self we will create a mailbox specifically for the fax service if one does not exist, and then assign that mailbox. |
---|---|
None: | The fax will not have a mailbox. Only valid with email delivery type |
Any other value: | |
The selected mailbox will be assigned to the fax account. |
Note
You can assign a users mailbox to be used for their own fax service if you so desire.
Notification Email
¶
An email address that will receive a notification of a new fax, but not its contents. This does not contain any PHI. You will need to view the fax from the portal or mobile app.
Notify of failure
¶
The notification email will receive an email when a fax fails to be sent or received. The notification will contain as much information as we could collect about the failure.