Faxes¶
Faxes are fax services controlling how inbound/outbound fax communications are handled
Fax parameters¶
Default CallerID¶
What number will be shown for outbound faxes
Default Format¶
What format faxes should be stored and delivered in.
Faxes will be stored in Adobe PDF compatible format
- TIF
Faxes will be stored in their native TIF format.
Note
Outbound faxes in the outbox and sent folders will always be stored in fax-compatible TIF format
Destination Type¶
Where we will deliver inbound faxes to this service
- Mailbox
Faxes will be deposited in the mailbox
Faxes will be delivered to the specified email address on the fax service
- Fax Machine
Faxes will be stored in the mailbox and relayed to the fax user account created to match this service.
Destination Email¶
What email faxes should be sent to. This will include the fax as an attachment and may not be HIPAA compliant
Multiple emails can be separated by commas
Note
This is only used if delivery type is email
Destination Mailbox¶
What mailbox will be used for storage and processing
- Self
If set to self we will create a mailbox specifically for the fax service if one does not exist, and then assign that mailbox.
- None
The fax will not have a mailbox. Only valid with email delivery type
- Any other value
The selected mailbox will be assigned to the fax account.
Note
You can assign a users mailbox to be used for their own fax service if you so desire.
Notification Email¶
An email address that will receive a notification of a new fax, but not its contents. This does not contain any PHI. You will need to view the fax from the portal or mobile app.
Notify of failure¶
The notification email will receive an email when a fax fails to be sent or received. The notification will contain as much information as we could collect about the failure.