Faxes¶
Faxes are fax services controlling how inbound/outbound fax communications are handled
Fax parameters¶
Default CallerID¶
What number will be shown for outbound faxes
Default Format¶
What format faxes should be stored and delivered in.
Faxes will be stored in Adobe PDF compatible format (default)
- TIF
Faxes will be stored in their native TIF format.
Note
Outbound faxes in the outbox and sent folders will always be stored in fax-compatible TIF format
Destination Type¶
Where we will deliver inbound faxes to this service. Multiple destinations can be selected.
- Mailbox
Faxes will be deposited in the mailbox
Faxes will be delivered to the specified email address(es)
- Fax Machine
Faxes will be stored in the mailbox and relayed to a fax machine via the automatically created fax user account
Destination Email¶
What email address(es) faxes should be sent to. This will include the fax as an attachment and may not be HIPAA compliant
Multiple email addresses can be separated by commas
Required when Email is selected as a destination type
Destination Mailbox¶
What mailbox will be used for storage and processing
- self
A mailbox will be automatically created for the fax service using the pattern {extension}@{domain}
- none
The fax will not have a mailbox. Only valid when Email is the sole destination type
- Any other value
The selected mailbox will be assigned to the fax account
Note
You can assign a user’s mailbox to be used for their own fax service if you so desire.
Notification Email¶
An email address (or addresses) that will receive a notification of a new fax, but not its contents. This does not contain any PHI. You will need to view the fax from the portal or mobile app.
Multiple email addresses can be separated by commas
Notify of failure¶
The notification email will receive an email when a fax fails to be sent or received. The notification will contain as much information as we could collect about the failure.