Media Files

Media files are used by a number of services throughout the account such as:

  • Music on hold

  • Auto Attendants

  • OnCall announcements

  • Group Announcements

Creating media files

There are a number of ways users can create media for use in their account.

Use the recording studio

You can use the built in recording studio here

Record a file on your PC

We recommend using Audacity

Media file Parameters

Name

A descriptive name for the media file

Mediafile

A Mediafile

Supported formats are:

WAV

8000hz PCM Wave file

MP3

Most MP3 formats