Media Files

Media files are used by a number of services throughout the account such as:

• Music on hold

• Auto Attendants

• OnCall announcements

• Group Announcements

Creating media files

There are a number of ways users can create media for use in their account.

Use the recording studio:

You can use the built in recording studio here

Record a file on your PC:

We recommend using Audacity

Media file Parameters

Name

A descriptive name for the media file

Mediafile

A Mediafile

Supported formats are:

WAV:

8000hz PCM Wave file

MP3:

Most MP3 formats